Privacy Policy

Ohquire, Inc. ("Ohquire," "we," "us," or "our") provides a business-to-business software platform for influencer marketing and outreach. This Privacy Policy describes how we collect, use, disclose, and protect personal information in connection with our Services.

By using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our Services. For information about how to exercise your privacy rights, see Section 7 ("Your Privacy Rights").

This policy should be read in conjunction with our Terms of Service.

We collect information in several ways: directly from you, automatically when you use our Services, and from third-party sources.

2.1 Information You Provide

2.2 Information Collected Automatically

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Authentication providers (e.g., Clerk) when you sign in using single sign-on
• Your organization when they add you as a user to their account
• Publicly available sources for business contact information verification

We use the information we collect to:

• Provide Services: Deliver, maintain, and improve our platform functionality
• Process Transactions: Handle billing, payments, and subscription management
• Communicate: Send service updates, security alerts, and support messages
• Personalize Experience: Customize features and recommendations based on your usage
• Improve Services: Analyze usage patterns to enhance features and fix issues
• Ensure Security: Detect, prevent, and respond to fraud and security threats
• Comply with Law: Meet legal obligations and respond to lawful requests

We do not sell your personal information to third parties. We do not use your personal information for automated decision-making that produces legal effects concerning you.

For users in the European Economic Area (EEA), United Kingdom, and Switzerland, we process personal data based on the following legal grounds:

We may share your information with the following categories of recipients:

5.1 Service Providers

We work with trusted third-party service providers who help us operate our business:

All service providers are bound by data processing agreements that require them to protect your information and use it only for the services they provide to us.

5.2 Other Disclosures

We may also share information:

• With your organization: If you use our Services as part of an organization's account, that organization's administrators may access your account information
• For legal reasons: When required by law, legal process, or to protect our rights and safety
• Business transfers: In connection with a merger, acquisition, or sale of assets
• With your consent: When you authorize us to share information

We retain your information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Specific retention periods include:

When data is no longer needed, we securely delete or anonymize it. Anonymized data may be retained indefinitely for analytics and research purposes.

Depending on your location, you may have certain rights regarding your personal information:

7.1 Rights Under GDPR (EEA, UK, Switzerland)

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restriction: Request limitation of processing in certain circumstances
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time for consent-based processing

7.2 How to Exercise Your Rights

To exercise your privacy rights, you may:

• Email us at privacy@ohquire.com
• Use the account settings in your dashboard (where available)
• Contact your organization's administrator

We will respond to your request within 30 days. We may need to verify your identity before processing your request. In some cases, we may be unable to fulfill your request due to legal obligations or legitimate business needs.

7.3 Right to Lodge a Complaint

If you believe we have violated your privacy rights, you have the right to lodge a complaint with your local data protection authority. We encourage you to contact us first so we can try to resolve your concerns.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

8.1 Your Rights

• Right to Know: Request information about the categories and specific pieces of personal information we have collected
• Right to Delete: Request deletion of your personal information
• Right to Correct: Request correction of inaccurate personal information
• Right to Opt-Out of Sale/Sharing: Opt out of the sale or sharing of personal information
• Right to Limit Sensitive Data Use: Limit how we use sensitive personal information
• Right to Non-Discrimination: Not be discriminated against for exercising your rights

8.2 Do Not Sell or Share My Personal Information

8.3 Categories of Information Collected

In the preceding 12 months, we have collected the following categories of personal information as defined by the CCPA:

• Identifiers (name, email, IP address)
• Commercial information (subscription history, usage)
• Internet activity (browsing history within our Services)
• Professional information (company, job title)
• Inferences drawn from the above categories

8.4 Submitting Requests

California residents can submit requests by emailing privacy@ohquire.com with the subject line "California Privacy Request." You may designate an authorized agent to make requests on your behalf.

Ohquire is based in the United States, and your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. These countries may have data protection laws that differ from those in your country.

9.1 Transfer Safeguards

When we transfer personal data from the EEA, UK, or Switzerland, we use appropriate safeguards including:

• Standard Contractual Clauses (SCCs): EU-approved contractual terms for data transfers
• Adequacy Decisions: Transfers to countries with adequate data protection (where applicable)
• Additional Measures: Technical and organizational measures to protect data

9.2 Data Localization

Enterprise customers may request data localization options. Please contact enterprise@ohquire.com for more information.

We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, destruction, or alteration. Our security measures include:

• Encryption: Data encrypted in transit (TLS) and at rest (AES-256)
• Access Controls: Role-based access, multi-factor authentication, audit logs
• Infrastructure Security: Firewalls, intrusion detection, regular security assessments
• Vendor Management: Security requirements for all third-party service providers
• Incident Response: Documented procedures for detecting and responding to security incidents

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. If you have reason to believe your interaction with us is no longer secure, please contact us immediately.

We use cookies and similar technologies to operate our Services, remember your preferences, and analyze usage.

11.1 Types of Cookies We Use

11.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling essential cookies may affect the functionality of our Services. Most browsers allow you to:

• View and delete cookies
• Block third-party cookies
• Block all cookies from specific sites
• Block all cookies

Our Services are designed for business use and are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

If you believe we have collected information from a child, please contact us at privacy@ohquire.com.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email or through a prominent notice in our Services
• Provide at least 30 days' notice for material changes

We encourage you to review this policy periodically. Your continued use of the Services after any changes indicates your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For EEA residents, you may also contact your local data protection authority if you have concerns about our processing of your personal data.